WHAT IS CSAT?
Would you like to boost customer loyalty, project more sales, and increase revenue? Then ensuring a good CSAT score is crucial for you. CSAT is intended to find out how happy customers are with what you offer in the name of products…
by convosense.ai
by convosense.ai
Category Uncategorized
HOW SaaS COMPANIES COLLECT USER FEEDBACK FROM OPEN ONLINE SPACES
How Saas companies collect user feedback from open online spaces is a relevant concept in customer feedback, as it is the basis for new product developments. SaaS Companies make every effort to keep the rates of self-improvement high and stay…
CUSTOMER FEEDBACK AUTO-CATEGORIZATION
Customer feedback auto-categorization is essential in today’s digital era where things move fast and people are more likely to judge your brand, based on customer feedback. By tapping into abundant information, companies can leap ahead, allowing them to develop their…