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What to do if a customer is unhappy? What do you do when you lose a deal? shared mailbox convosense Customer satisfaction CRM

A lighthouse for all customer interactions across platforms

Your single source of truth for customer insights. Adopt data-driven decision-making & become an expert

Companies save 80% of their QA time. Know how?

✔ No credit card required   ✔ No Setup Fees

Why Convosense?


1. Know your customers better

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Analytics empowered by AI help teams get clear and actionable insights.

2. AI-enabled auto-tagging

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AI tagging for conversations to improved categorization & better insights.

3. Spot & act instantly

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See important conversations before they become crises.

Maximize value of customer conversations

Take customer satisfaction to a whole new level


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Auto Prioritisation

Enhance Decision-Making with Auto Prioritization

Leverage our analysis to instantly assess the top negative interactions. Identify critical real-time issues and explore revenue-influencing problems.

AI-Powered Auto Tagging

Automatically Categorize Feedback with AI

Leverage AI to automatically tag and categorize all your conversations. Gain valuable insights and improve decision-making with comprehensive analysis.

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Real-time alerts

Identify needy customers instantly

Receive instant feedback and alerts 🚨 whenever a conversation deteriorates or encounters challenges.

This enables you to promptly intervene and provide timely assistance, ensuring customer satisfaction and resolving issues before they escalate.

Customer satisfaction analytics

Mitigate Churn through Pattern Discovery

Leverage AI analysis to detect trends and patterns that may indicate potential customer churn.

By monitoring sudden decreases in satisfaction levels, you can promptly identify underlying issues and take swift action to address

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Our Integrations

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Plug and Play

Seamlessly integrate with your existing customer communication tools. Consolidate customer communication and enhance your understanding of customer needs through integrated tools.

Get started in 3 easy steps

1
Signup
2
Integrate with CRM
3
Get Set Go

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