Ganga

Ganga

WHAT IS CSAT?

Would you like to boost customer loyalty, project more sales, and increase revenue? Then ensuring a good CSAT score is crucial for you. CSAT is intended to find out how happy customers are with what you offer in the name of products…

CUSTOMER FEEDBACK AUTO-CATEGORIZATION

customer feedback auto-categorization

Customer feedback auto-categorization is essential in today’s digital era where things move fast and people are more likely to judge your brand, based on customer feedback. By tapping into abundant information, companies can leap ahead, allowing them to develop their…

INTRODUCING CONVOSENSE INTEGRATION WITH ZAPIER

Convosense integration with Zapier will revolutionize the current scenario, where the world has gone hyper-digital preserving customer engagements in email channels, web chats, social media, help desk, applications, and so on has been an everyday challenge. In this situation, mature…